I just wanted to write to express our thanks to you and the entire Pillar Homes team for building us a beautiful new home, and for making the whole process so remarkably easy and stress free.
Building any home from scratch is always a daunting project and to do so in a country 4,000 miles away from home doubly so ! We chose Pillar Homes because we were so impressed with the build quality of your completed homes and because everyone at Pillar we met was so professional and focussed on delivering exactly what we wanted. During the early stages it became obvious that we were dealing with a business run on modern professional lines but with traditional values. This is a family run business that really cares about their customers. We really felt from the start that the Pillar team were truly “with us” at every step of the way on the project.
It was a most pleasurable experience working with you, Michael, as you made the whole process so easy with your open, straightforward, helpful and honest approach. We signed our contract (and handed over a large deposit) and flew back to the UK feeling entirely confident that Pillar would deliver us a fine home. In fact our confidence continued to grow during the build which went like clockwork. Your regular e mail progress reports and photos kept us feeling part of the process. Not only did the build move forward at a sustained pace but it was completed ahead of schedule.
Our realtor commented that the closing paperwork was the cleanest she had ever seen – usually builders try to pass on all sorts of costs and fees but not with Pillar.
We subsequently found that this same set of values comes with everyone at Pillar. Joyce Boutros dealt with a few minor snags and she is a model of efficiency and a delight to deal with. A minor snag with a door cropped up so I called Joyce. She contacted maintenance man Juhne immediately and called me back in five minutes to let me know Jhune would call round asap – in fact he arrived as she was on the phone telling me this ! Wow. Again Jhune displayed the same approach – efficient, polite and prompt.
We are thrilled with our new Pillar home, and we would highly recommend the Pillar Homes team to anyone – they are professional, efficient, polite and honest and a dream to work with and they deliver fine homes
Vic and Joy Winton
We would like to thank you for making our new home buying experience stress free. This is our 4th new home and it was by far the easiest and most pleasant experience. Michael, Lily and the rest of the Pillar Group were very friendly, courteous andprompt to respond to any concerns. We highly recommend Pillar Homes.
Erwin and Dawn Goldberg
|Best New Home Construction Experience!|
Not really sure what Pillar Homes’ mission statement is, but in our opinion, it should read:
Pillar homes built on integrity, honesty and above all quality for pride of ownership! Quality work done on time as promised! Requests to changes were always answered by, if that’s what you want, we’ll do it…our pleasure! Never did we feel to be abother which I know we were sometimes
Having relocated 10 times during the past 25 years, my husband & I both agree that buying a newly constructed house from Pillar Homes was one of the best decisions we’ve made.
From the moment we entered one of their model homes and met Michael Boutros, we knew this was it! First impression is of utmost importance to us.
We could tell that the home was of high end quality and Michael assured us our newly constructed home would be exactly the same…and it was!
All our concerns, questions and changes to the original house plan were instantly answered by Michael either via e-mail or text message. He always made us feel like we were his only clients. It was only during closing did we come to realize how busy this guy really was and that we must have been challenging for him with all our communications.
During the 3-month construction phase, we had the opportunity to meet with some of the Pillar Group family, namely Fred Boutros (founder), Kevin Boutros, Lily and Joyce Boutros as well as different workers on site and ALL were polite, helpful and truly took pride and cared about the house they were building for us.
Once our home was finished, 3 weeks earlier than promised, Michael told us to visit their website to submit ANY warranty work that might be needed. We must admit we were a bit leery of not having him as our main contact anymore but knew we couldn’t keep bothering him forever.
After being in our home 2 weeks, we noticed a few very minor issues and decided to submit our concerns through their website as instructed. We did so at 9PM on a Sunday night and were promptly contacted the next morning at 8AM by Joyce Boutros assuring us all our items would be addressed. By 10AM that day, Kevin and June were in our yard addressing one of the items on our list. That blew my mind!! By Wednesday of the same week, ALL our items had been addressed! Now tell me of another builder who takes their new homeowners’ concerns/requests with this type of urgency!
Thank you to the entire Pillar Group and especially Michael Boutros for making this experience one we will cherish forever!
Rob and Connie Odom
I am writing to thank you for the assistance and professionalism shown by you personally in the purchase of our home. From our initial encounter with you and the family, to the time we complete the deal it was a hassle free experience.
Buying a home and being absent from the whole process of construction could have been a stressful time for Helen and myself, but as I said your creditability and professionalism overcome all my fears.
Thank you once again for all your personal time, cooperation and advice. Please do not hesitate to give our name as reference. I highly recommend the experience and knowledge of Pillar Home Team.
Peter and Helen Jadunath
We just wanted to thank you for our beautiful new home! It was a pleasure to work with you and Pillar Homes. My husband had a difficult experience with a new home builder years before we met, so he was a bit nervous about working with a builder once again. However, our experience with Pillar put him at ease and everything went perfectly. Whenever we needed something you were right there to assist us.
Thanks again. It was a pleasure to work with you all- and we love our new home!
Susan and John Levy
Eileen and I wanted to express our sincere thanks to you and the Pillar Homes crew for the outstanding experience we had in purchasing our new home. From our initial encounter with Lily, to all the e mails with pictures of the progressing construction, to the moment we walked into our beautiful new home for the first time, you and your crew made our Florida home buying experience a pleasure from start to finish. The house itself exceeds our expectations in terms of quality and workmanship.
Buying a home and being absent from the whole process of construction could have been a very stressful time for Eileen and I, but your credibility and professionalism helped us overcome all our fears. We could not be happier with the way everything turned out. Even the the minor tweaks that needed attention were handled promptly and completely by Nathan, on site.
Thank you once again for everything, Michael. Please do not hesitate to give our name and contact information to anyone as a reference. It would be our pleasure to tell them just how great our experience with Pillar Homes has been.
Eileen and Joe Filippone
|We recently purchased a home from Pillar Homes our representative was Michael Boutros. The quality of the construction attracted us to the development, but Michael went out of his way to ensure that we were completely satisfied with everything involving both the construction and the purchase of our new home.
It seems Michael has the rare quality that is so absent from many dealings with companies these days. Michael cares about his product and his customers making this a truly delightful experience.
Ralph and Terry Reuter
|Our home building experience with Pillar Homes was a smooth process from start to finish. We informed the Pillar Home team that we were on a time constraint on moving into our new home. Mike made sure our house was finished on time, but with no sacrifice in quality. We were informed every step of the way on the progress of the house. Mike communicated options for the house from the start to make sure we had our dream house. As first time buyers with little knowledge, I highly recommend the extremely knowledgeable Pillar Home team!
Richard and Chesley Newman
|I am writing to thank you for the assistance and professionalism shown by you personally and Pillar Homes when purchasing the above property.Being that Mary and I are based in England and were purchasing a home some 4200 miles away the assistance given by you was extremely satisfying and made the purchase stress free.
We are ever so appreciative at the assistance given from Michael, form being shown around the model, changing the external decoration at no additional cost, adding to the property at very reasonable costs, in essence Michael made us feel very comfortable and at no point did we feel we were being pushed into purchasing.
When we completed the closing and took possession of our new home Michael delivered a lovely welcome ‘goodies’ pack and instructed in the use of all the equipment installed, we had a problem with operation of the security camera system in our property, Michael, his brother and an expert in this field brought in by Michael stayed until after 9.30pm to ensure that the system was fully operational.
In conclusion we found that the management and staff at Pillar Homes were excellent and the after sales was second to none, I would have no hesitation in recommending Pillar Homes to anyone in the UK.
Garry and Mary Pass
|My new home experience with Pillar Homes was great and I could not of asked for a better group to work with. They go out of their way to help you. The homes are of great quality. Again I couldn't have made a better choice. Michael and Lily were extremely professional, warm and friendly and went out of their way to help me with this difficult task.. again a big THANK YOU !!
|Buying a New House from Pillar Homes has been great! Dealing with people who are knowledgable and helpful through the enitre process puts your mind at ease. From start til finish and even there after they have been there for us, down to the small details and accomidation of our needs. Not only have we been able to buy a good quality home we have also had the pleasure of working with a good quality company. This experience is something thats unforgetable! Thank you Pillar Homes for bringing our imaginalble house to realization!
Shawn and Christy Sterner
|We built our custom dream home with Pillar Homes and we are very pleased with the finished product. The people at Pillar Homes are detail oriented, allowed us to make custom changes to build our home exactly how we wanted it. Michael was always available to us and the communication before, during, and after building was outstanding. The builder showed us his personal home a couple times to show us the quality of work that Pillar puts forth. Michael and Lily had several great ideas as far as changes and selections for our home.|
Michael was willing to work with us to make custom changes and worked diligently to get us what we requested. We looked into buying a pre-existing home since the sale prices at this time are so low, but we found we could build what we wanted for a comparable cost with Pillar. The home was completed quickly and we were kept in the loop as to what was happening and Pillar was very organized with the building process. Pillar has an efficient and effective system to building a home. Kevin is excellent at managing the sub-contractors and because of that the building process went smoothly.
Everyday during the building process, someone was working on our home and it was completed ahead of schedule. We are very meticulous people and we were very pleased with Pillar Homes’ attention to detail. We have had a few minor issues since we have been in our home and Pillar has been very quick to fix any issues. We feel we have a high quality, custom built home on a beautiful lot. We feel great about our decision to choose Pillar Homes to build our home and plan on staying in this home for a very long time and would recommend Pillar Homes to anyone that wants a quality home. Thank you Pillar Homes!
Todd and Stephanie Fedorovich
|Pillar Homes built our family a solid, great looking home with lightening fast speed. They were willing to receive any input we had and treated us with courtesy and respect throughout the entire process. We also feel like the home they have built us is going to be a solid investment for the future. If you are looking to deal with honest, caring, hard-working people that deliver an excellent product, you need to talk to Pillar Homes.|
|Pillar Homes, LLC was a prequalified actively participating contracting firm in the City of Mascotte Community Development Block Grant (CDBG) Housing Rehabilitation Program. Pillar constructed two single family homes for the City of Mascotte under Guardian supervision. Both homes were built with quality and in a timely manner as was required by the CDBG rehabilitation contract agreement. It was a professional pleasure to work with Pillar internally and in the field. Pillar exhibited a great deal of pride in their efforts and all issues that arose were rectified in a quick and efficient manner. We look forward to working with Pillar in the future and recommend them to anyone seeking a quality building by professional personnel.|
Antonia B. Jenkins
|We would like to sincerely thank you all for making our home building experience a smooth and enjoyable one. We visited Clermont in the middle of December 2009, and by January first 2010 we had signed a letter of intent with Pillar Homes. This sounds like a sudden and uninformed decision on the surface. In fact, we asked many people in the community about the different builders and their respective and sometimes not so respectable reputations. Tom and I visited building work sites and model homes from Pillar and several other builders.|
The deciding factors were the comfort level we felt with Michael and the attention to detail exhibited by Kevin during the building process. Our current home is in Ontario Canada making the process a little more complicated. Michael provided in-process pictures, and we kept in touch via email and phone. A mere three hundred or so emails later and we had every detail arranged. A visit in late February completed all of our selection details where we had the pleasure of meeting and working with Lily.
During a two week visit we were able to see a great amount of progress made to our home, meet Kevin and actually make a couple of changes to the home and landscape. The name Pillar Homes does in fact represent a company dedicated to building a product that will stand the test of time and give our family enjoyment and comfort for the rest of our lives. We thank you all for the hard work and your patience, our constant questions and concerns were always met with a quick response and a satisfactory resolution.
Patricia and Thomas Diak
|My wife and I had been trying to obtain a house that was being sold as a short sale. We were under contract for a year and still were without a home. It was our desire to move to the Clermont area to get away from the hussle and bussle of the Orlando area. We began to look at several builders that were building in Clermont. We first looked at Lennar, then Pulte, and finally KB Homes; we couldn't find what we were looking for in a home. We wanted our home to be unique, well constructed, and designed to our needs.|
These larger builders just weren't able to provide us a home that was unique to our style; they were more focused on mass producing a product that the buyer had to fit into. It just so happened that one night we were looking on the internet and came across the Pillar Homes website. The website was full of beautiful illustrations of homes that were so majestic in quality and design. We decided that night we were going to visit the Pillar's Ridge subdivision, off of Lakeshore Drive. We took one look at their model home and knew this is where we want to have our house built. Michael listened to our concerns and helped us design a floor plan that was just perfect. Whether it was extending the garage to fit our lifted truck, or increasing the footage of our closets, Michael made it happen and did so with a smile. The workmanship and attention to detail were superior. We have an amazing lot that is spacious and beautiful.
I am glad to say that Pillar Homes completed the house ahead of schedule, but also built a quality product. We are now part of the Pillar Homes family and are honored to have had the opportunity to build our home with them. To the entire Boutros family, Michael, Lily, and Kevin we thank you.
Jose and Celeste Martinez
|We would like to take this opportunity to thank Pillar Homes for building us the home of our dreams. From start to finish, we were impressed with the quality of workmanship, materials and the attention to details during the construction of our custom home. We found the entire team to be highly considerate, professional and attentive to our needs and concerns during the construction process. We interviewed most of the local custom builders and no one came close to providing the same level of upgrades an quality at a great price. They assisted us from start to finish with the home plans tailored to our specific needs, with positioning the home properly on our site, site development, all permitting, choosing from an extensive list of custom options, and they were very cooperative with change orders as they arose.|
If you are considering having a new home build in Central Florida, choose Pillar homes, we couldn't be happier with the choice we made.
Scott and Denise Biddle
|Pillar performed exactly as to the time frame and the level of quality that we had contracted for. I can't emphasize enough how spectacular the finished home is. The quality of materials and workmanship is second to none and my buyer could not be happier. They were very cooperative with resolving small issues as they arose and most importantly, they did exactly what they said they would do. The home was completed slightly ahead of schedule and to the highest standard. If you are looking for a custom builder, look no further. Pillar is the clear choice.
|The workmanship and attention to detail that went into our home was more than exceptional. We realize this is not the norm and are so thankful we chose Pillar to build our dream home. We have had numerous people come to our new home and they are all equally impressed by the beauty, design and craftsmanship all of which are the reasons we chose Pillar. We can't help but to feel so proud of our new home. Please accept our sincere gratitude to everyone at Pillar Homes for making our dream home into a reality. We will continue to highly recommend Pillar to anyone interested in building a new home. Your company is truly exceptional. We want to thank you for everything that went into building our home. Your efforts have become our reward. Our home is a true blessing, one that we will always cherish.|
Carlos and Amy Aravena
|Thank you for building me an incredible home! The quality of your homes and Pillar Communities are, by far, at a higher standard than the numerous homes, both existing and new construction, that I had seen during my new home search. I cannot praise you enough about the flexibility and personalized attention that you gave me during the entire planning and construction of my home. I truly appreciate your patience and attention to detail that addressed any concerns that I had in all aspects of the build. Your service has been outstanding, from floor plan modifications, interior design choices, on-site changes, to post closing follow ups.|
Dr. Alan Wong
|Building a home is a monumental task even under normal circumstances, and having to build long distance from new Jersey only increased our natural anxiety level. However, the numerous e-mail and photo updates kept us comfortingly current on the progress of our new home. We were able to put our complete faith in the good people at Pillar Homes and were justly rewarded with a beautiful custom home.|
They were able to capture the essence of who we are and what we expected, and Pillar delivered beyond our expectations!! The countless people with whom we've shared our photos and stories are nothing less than astounded with the phenomenal job that Pillar Homes has done for us.
Michael and Susan DiDonato
|When I entered into the process, I was unsure how the "build on your home site" experience would go. It seemed easier to just sell the land and buy a home that was already constructed. However, when I met with the very knowledgeable staff at Pillar Homes, I was assured that they would walk me through the process.|
I did my research and I found that Pillar Homes was by far the best choice based on price, value, and design. Once I made the verbal commitment, the Pillar staff was on the job and never stopped working until the house was completed and they keys were in my hand.
|Before our first child my wife and I planned to upgrade to a bigger home. We scouted Lake County Builders and only Pillar Homes product stood out to our expectations. Every Pillar model home that we entered was jaw dropping! Inside and out they're gorgeous. This company just doesn't build houses like other builders do; they build you your dream home. They're flexible with modifying the floor plan and they'll let you know where and how you can save with your upgrades|
Luther and Judith Braganza
|Our experience with Pillar homes was so stress free that we will not hesitate to build with Pillar homes again. We are not just proud home owners but home owners who know that we not only put our heart and love into our home, but the builder did as well. We will always be part of the Pillar family!|
Guy and Dorothea Brown
|We are proud of the home that Pillar Homes has built for us and we firmly recommend your organization to any client looking for a builder that knows how to get it done and an organization that you can trust.|
Dave and Tammy Kallner
|Overall, any family or individual looking for a beautiful well constructed dream home, Pillar Homes is the company for you, a professional customer oriented builder. Thank you Pillar Homes for building my family and I our beautiful home.|
Retired Major Gilmore Ford
|During the construction process we were emailed pictures of the construction progress. They also clarified our uncertainties and worries and always kept in touch with our family, considering that we were residing in New York through the entire construction process. Pillar understood our situation and gave us a sufficient amount of time to get there. We gratefully appreciate the understanding. They displayed value with their work and showed perfection with their construction. And in the end they've built us to what we refer to as "OUR DREAM HOME." The house was beautifully built and worthy of praise.|
Jude Tarectecan and Family
|The peace of mind that you gave us was paramount to our needs concerning our schedule (our newborn thanks you!), and the attention to detail was the vehicle delivering that ease. Any questions we had during the building process were addressed without delay and with full understanding. Your company's preparedness, organization, and ethics are the model of how business should be done. From the selection process, multiple walk-thru, and continuous communication, the experience has been first class. Allowing us to monitor the building process further reinforced our security with your building standards. What a great product you offer!|
It has been about a month since our move-in and the feeling is just so amazing. There is a familiarity "built in" that captures a sense of family foundation and that it was made with just us in mind. We are tickled by the detail every time we look around, and everything has a heavy, solid feel that only rich construction can provide.
We look to spend many happy years raising our family here in this wonderful community, and we will praise your team and family to all of our friends. Thank you.
Dave Senning and Kathie King
|My wife Angela and I would like to personally thank you all for the tremendous effort that each and every one of you put forth during the purchase and construction of our beautiful new home. This is the third new-construction home that we've purchased together and, by far, this was the most enjoyable and rewarding experience that we've been through!|
We thank you for leading the various teams that constructed our new home and for ensuring that the quality never suffered, even though you were working at an accelerated pace!
There's no doubt why Pillar Homes is regarded so highly in the construction community and it's why my wife and I would recommend that anyone wanting a high-quality home would be wise to choose your company as their builder!
Darrin and Angela Ambrose
|I would like to thank Pillar Homes for the outstanding job they did with the build out of my medical clinic. It was a pleasure working with the entire friendly, trustworthy and knowledgeable family and staff. I have no doubt that Pillar was the best choice for my project. They provided the best value and design with the honesty and professionalism that is rare to find. Thank you Pillar, for my beautiful clinic
Dr. Michael Messieh